They have the best service and best team. They always nice and attentive. The turn around is insanely quick. I never experience any service this quick ever. Damaged windshield on Sunday. Call insurance and make the claim. Titan auto glass called me right on Monday morning, drive to dealership to buy an oem glass and install it for me at noon. Its unbelievable quick. Highly recommended.
So my insurer gave me a list of auto glass shops they work with and I had no clue which one to use. So I looked at each business review and, for the most part, terrible. That was until I came across Titan. So I figured why not. I was prepared for an aggravating experience, calibration issues, black urethane bits everywhere and 8 plus hours of waiting as was a previous experience of mine. Not Titan. Hour and a half tops, clean interior and no calibration issues. Very professional. They even got me the OEM glass that my car required. So if a positive review helps tip the decision, as it did me, I can't recommended Titan enough.
Called a few places and this one shop constantly received high marks. Customer Service was awesome and very helpful. Installation process went flawlessly and workmanship looks great. Will definitely recommend Titan to my friends.
Richard is a very friendly guy, great service!! Rear Window was installed really quick!!! Will recommend and use service again!! Thank you so much for scheduling on the same day!
I have nothing but the highest praise for this company!!From the time I called initially about my smashed windshield, to the time the job was completed, it was a quick, seamless and painless experience! I called several other companies prior , and none had same day service availability! And forget about a mobile service ! In fact , Safe lite pushed me out as far as 8 days, AND, they wanted me to drive 10 miles with my compromised windshield and shards of glass in my car !Pretty despondent with this process to this point , I finally called Titan at 11am . Melanie , the Titan rep I spoke to on the phone , was friendly and extremely helpful. She called my insurance company to make sure the damage was covered. Then she set up a same day mobile appointment for me , giving me a 3 hour arrival time window , from 12p to 3pm .Richard , the repair tech , gave me a much appreciated 30 minute advanced notice on when he would be arriving at my home . He showed up before 2pm , was friendly , and went straight to work . His 18 years of experience showed , as he was done in less than an hour !All told , from the time I made my initial call to Melanie to the completion of the job , it was under 4 hours !! Are you kidding me ! I spent that much time on the phone with all the other companies , getting nowhere fast !! So frustrating!My only regret is that I didn’t call Melanie and Richard first ! It would have saved me hours of frustration during this whole process . I’ll know next time to start with Titan , and ask for Melanie and Richard ! (But , of course , there won’t be a next time, as my windshield has a lifetime guarantee !)Thanks so much Titan !Dave White
The technician was very friendly and did an amazing job installing the window on our Red ‘65 beetle. Thank you Titan glass for helping our little Ladybug look pretty, again.
The response was prompt, the quote included everything. This was nice as other companies give you a teaser price but neglect to say that’s before taxes and the extra charge if you want them to come to you.The installer was prompt, quick and pleasant. All in all a good experience.
Excellent customer service and pricing each of multiple glass repairs over six years.
I started the quote online (maybe I should’ve just called not sure if there’s a price difference), but I ended up calling because it was just easier. The front desk was super personable and friendly…they really make you feel at home. I called the morning of and they had a slot to fit me in, I went to the location. They had me out in 45 min total time! They were great all around and I even taught someone how to pay with their Apple Watch. Will always come back to replace my windshields here. I wish I would’ve took before and after pics. Windshield was OEE and is the same thickness/look as the OEM. Vehicle: 2014 Lexus IS250.
Excellent service. Replaced my windshield in under 90 minutes. Friendly staff. They really care about customer experience unlike Safelite.
Quick courteous & professional!
They responded quickly and kept in touch until service performed and made paying so easy with a link. The tech was friendly and explained the service. Great company.
Excellent experience. Scheduling was easy, installation flawless and timely. Everyone I encountered at the office was pleasant and cheerful, felt like everyone enjoyed working there which makes for a positive vibe.
The tech showed up shortly after the scheduled time, was really friendly, and the windshield looks great!